The Thank You Campaign automatically sends Thank You emails each time your customer or client leaves positive feedback.

To jump to a particular section of the Thank You Campaign Dashboard, select from the drop-down below:

  

Thank You Email Summary

The Thank You Email Summary tracks how many emails were sent and opened. It also includes how many people clicked on the link that you have put inside your Thank You Email. 

We have also added a unique feature that lets you track if your email is filtered as spam.

Thank You Campaign Summary

The Thank You Campaign Summary tracks all of your email requests you have sent out based on Unopened, Open, Clicked of all of your email requests.

Directory Links

The Directory Links lets you see the Total Directory Clicks and Overall percentage clicks of all the directories you have added into the CRM.

Thank You Campaign List

The Thank You Campaign list all of your Active and Paused Campaigns that you have created or set up. 

You can also set your campaigns to Active/Paused or even quickly edit the campaign itself.

Latest Thank You Campaign

This area displays all of your recent Thank You Campaigns. 

You can also set your campaign to either Active/Paused or even Edit, Pause, Duplicate or Delete the campaign itself by clicking the cogwheel icon.

Thank You Campaign Actions

You have several actions that you can use to manage your Thank You Campaign:

To set up a new campaign, click the Create A Thank You Campaign button.

To learn more about how to set up and create a new Thank You Campaign, read this article.

If you want to edit an existing Thank You Campaign, click the pencil icon.

If you want to see how your campaigns are performing, click Analytics.

Click the Schedule icon to quickly view the schedule on when all of your requests will be sent out.

Use the cogwheel icon to Edit, Pause, Duplicate, or Delete a campaign of your choice.

The Thank You Campaign automatically sends Thank You emails each time your customer or client leaves positive feedback.


Related Articles:

New Campaign Set up: How to Send a Campaign to SMS Contacts Only
How to Ensure Email Deliverability in Emails from Rep Kahuna's CRM
How to Set Up and Send an Apology Campaign
Setting Up and Sending a Thank You Campaign
Sending a Request Campaign: Multiple Contacts
Feedback CRM: Request Campaigns