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🛑 Before Installing: Make sure you have installed the latest version of Java Runtime Environment. Click here to download the latest Java Runtime Environment.
For more information/troubleshooting on updating your Java version, you can read our troubleshooting article here.
Also, for Mac OS users, before downloading and running the software: You MUST enable your OS to allow downloads from outside the Apple store. To do this, follow the instructions here to update your Gatekeeper settings: Check The Instructions Here
To run SociSpy on your Mac OS you must first follow steps in the articles above to set your Gatekeeper to "Anywhere".