This article will walk you through on how to create an SMS Campaign only. These steps can be performed whenever you need to send an SMS to your contacts.

Wizard Step 1: Importing Your List

Importing your list is the first step when setting up a new campaign. To start importing your list, follow the steps below: 

Step 1. From the Merchant’s Dashboard, hover your mouse over the Add Contacts tab and select Import Your List.

Step 2. Select New Campaign.

Step 3. Type the name of your campaign.

Step 4. Use the Default Campaign and click Upload to start importing your contacts that you want to include in your campaign.

Step 5. Select the Feedback Page that you want to use.

Step 6. Since we only want to send the campaign to your SMS contacts, we toggle the Message Campaign to OFF and the SMS Campaign to ON.

Step 7. Be sure to tick the permission checkbox, which indicates that you have permission to send SMS messages to the contacts that you have imported.

Step 8. Review your new SMS Campaign, and once you are done, click Next Step.

Wizard Step 2: Mapping Fields

To map the data from your list in Rep Kahuna, follow these steps: 

Step 1. This next step is very straightforward. You need to map the data from your list to the fields of Rep Kahuna.

Step 2. Once you are done mapping all fields, click Next Step.

Wizard Step 3: Adding Touches to Your SMS Campaign

To start adding touches to your SMS Campaign, follow these steps:

Step 1. Update the SMS Sequences of your campaign if necessary. You have three SMS touches by default.

Step 2. To add more touches, click the Add Touch button and select the touch that you want to add.

You can only add up to 10 touches per campaign sequence.

Step 3. For better results, you can test the touches you have and send the actual message to yourself.

Step 4. Review your campaign sequence, and once everything is ready, click Next Step.

Wizard Step 4: Setting Up Your Abandon Campaign

To set up your abandon campaign, follow these steps:

Step 1. Edit the necessary changes that you want for each touch.

This next wizard has the same set up from the previous wizard step except that you are setting up touches whenever a user does not respond to your campaign. You have two SMS touches by default.

Step 2. To add more touches, click the Add Touch button and select the touch that you want to add.

Step 3. Review all the sequence of your Abandon Campaign, and if everything is ready, click Next.

Wizard Step 5: Confirming Your Settings

The last wizard is confirming your settings. To complete your campaign set up, follow these steps:

Step 1. This last wizard step will provide you with an overview of all the settings you have created for this campaign. Set the schedule on when you want to start your campaign.

Step 2. Review all the details carefully, and once you are done, click Start Campaign.


Related Articles:

How to Export a Contact From the Sign in Campaign
New Campaign Set up: How to Send a Campaign to SMS Contacts Only

New Campaign Set up: How to Send a Campaign to Email Contacts Only

How to Ensure Email Deliverability in Emails From Rep Kahuna's CRM
Feedback CRM: Promotional Campaigns
Zapier Integration with Rep Kahuna