Requesting a Done With You (DWY) Sessions is fast and easy! In just a few quick steps you can let us know exactly what you need help with, and we will get you schedule with just the right person. 

Tip: We want to be sure you are using your credits or available sessions ONLY for things that actually require a session. We know your time is valuable, so when in doubt, you can contact Customer Success to see if you truly need a session or if we can address your needs in a quick ticket. 

What is a DWY Session? 

There are three different types of session:

• DWY Technical Support 
  • Example: I need help setting up a Cold Traffic Campaign 
• DWY Technical Strategy 
  • Example: My campaign is not getting the results I thought I would. I would like you to help me take a look at my setup and make sure it's all ok and make any suggestions. 
• DWY Marketing Strategy
  • Example: I would like help with creating an effective social media strategy. I have a few ideas I would like to discuss.

Once you know the type and objective of your session, you're ready to request. 

How To Request a DWY Session 

Step 1: Log into your account at www.strategicmarketer.com/myaccount , using the SAME username and password combination you use to access your members area training and software portal. 

Step 2: Click on Available Session Credits

Here you will be able to:

•  See Your Available Credits
• Schedule Your DWY Session
• And if you need to, purchase additional sessions  

Step 3: Select Your Credit Type 

There are several different types of credits:

• Paid Done With You Session Credits: These credits are pre-paid credits
• Bonus Done With You Session Credits: These are credits that are given as a bonus with a purchase or offer. These credits generally expire 90 days after the date of issue. 
• Traffic Done With You Session Credits: These are credits that are given as a bonus with a purchase or offer. These credits expire after the allotted time period has elapsed. 
• Mastermind Done With You Session Credits: These credits refresh on the 1st of each month and are valid as long as you are an active member of the Mastermind community and your membership is in good standing.
• Partner Program Done With You Session: These credits refresh on the 1st of each month and are valid as long as you are an active member of the Partner Program community and your membership is in good standing. 

If you have available credits in one of the areas above, simply select the appropriate schedule link for your credits.  

Of note: Your account must be in good standing in order to schedule your session(s).

No credits? No problem! You can also quickly and easily purchase credits at the bottom of that page. 

Please note: It can take up to 30 minutes from purchase for your newly purchased credits to show as visible in your Available Session Credits tab. 

Once you've filled out your submission request, it will be reviewed and assigned to the appropriate team member. If we have any questions prior to scheduling we will reach out to you at the contact details provided on your form. 

Hint: If you have more FAQ about the specific type of DWY credit or session, there are a series of FAQ on each of the DWY request forms.