Requesting a Done With You (DWY) Website is fast and easy! In just a few quick steps, you can let us know exactly what you need help with, and we will get you scheduled with just the right person.
Tip: We want to be sure you are using your credits or available sessions ONLY for things that actually require a session. We know your time is valuable, so when in doubt, you can contact Customer Success to see if you truly need a session or if we can address your needs in a quick ticket.
Step 1: Log into your account at www.strategicmarketer.com/myaccount , using the SAME username and password combination you use to access your members area training and software portal.
Step 2: Click on Available Session Credits
Here you will be able to:
Step 3: Select Your Credit Type
There are several different types of credits in this dashboard. The credits you will want to select are listed under:
Bonus Done With You Session Credits
*Your credits are valid for up to 1 year after purchase
Step 4: Filling Out Your Request Form
When filling out your request form:
Want additional help getting started? No problem! You can also quickly and easily purchase technical support and Done With You credits at the bottom of that page.
Please note: It can take up to 30 minutes from purchase for your newly purchased credits to show as visible in your Available Session Credits tab.
Once you've filled out your submission request, it will be reviewed and assigned to the appropriate team member. If we have any questions prior to scheduling we will reach out to you at the contact details provided on your form.
Hint: If you have more FAQ about the specific type of DWY credit or session, there are a series of FAQ on each of the DWY request forms.