This article addresses: 

• How do I Troubleshoot Problems with Based Emails? 
• How do I Read Bounced Email Stats?

How do I Troubleshoot Problems with Bounced Emails? 

This video describes how to troubleshoot problems with based emails within Lead Kahuna.

If you experience problems with bounced emails, make sure that: 

• You have not received any emails about bounced emails.
• Two-step verification is turned off.  
• Your username and passwords are current.

How do I Read Bounced Email Stats?

This video describes how to read bounced email stats.

Complete the following steps to view your bounced email stats: 

1. From the Dashboard, click Settings. 
   
2. Click Lead Aware.