In a world where timely responses can be the difference between retaining a client or losing one, setting up your agency’s notification preferences in Review Responder is a crucial step. This article will guide you through each part of the process to ensure your agency is alerted to client interactions effectively and efficiently.
Step 1: Updating Email Alerts Access the 'Agency Settings' in your Review Responder account. Here, you can update the email address designated for receiving system alerts. Ensure this is an account that is monitored frequently to keep up with client needs and system updates.
Step 2: Configuring Mobile Notifications After setting your email preferences, proceed to update your mobile phone number for text notifications. It's essential to choose the correct country extension to ensure alerts reach you without any issues.
Step 3: Scheduling Notification Times Define the days and times you wish to receive mobile alerts. You might opt for a schedule that matches your working hours, such as Monday to Friday, from 9:00 a.m. to 5:00 p.m., ensuring you're active and available to respond to any alerts promptly.
Step 4: Saving Your Preferences Once all details are accurately filled in and you're satisfied with the notification schedule, click 'save' to apply the changes. Your agency will now receive notifications according to the preferences set, allowing for a more organized and responsive approach to client engagement.
By following these steps, your marketing agency can maximize the efficiency of Review Responder, ensuring that no important alert goes unnoticed and that you're always in the loop with your clients' activities and needs.